Katarzyna, Administrative Assistant in Hannover

At our department the work is divided in such a way, that everyone processes a number of branches as well as some account duties. The processing of a branch implies: debtor and creditor management, debtor control, banking, journal entry of invoices and so on.

I personally process 8 branches. At the end of the month I divide the costs, check the suspense accounts, and prepare the closing month in excel. Moreover I take care of the collection procedures of the customer claims. Every week I prepare charges of the bills.

I like working with HBI. The variation in tasks is very interesting, that’s why the work never gets boring.

The year-end closing is an important and busy period for our department. By working together and having a good consistency in our department, we have always managed to deliver the year-end closing in time.

08.00 hours:

Sort the incoming invoices by supplier.

08.40 hours:

Brief discussion with Ralf, my manager.

09.15 hours:

Verification of deposits.

11.10 hours:

Fax an unsigned bill to a branch manager.

12.30 hours:

Alignment with my colleague Regina.

14.50 hours:

Trace the address of a new client by phone.

15.30 hours:

Martine has a question about an incoming invoice.